This Privacy Policy explains how raja54 collects, uses, stores, protects, and shares your personal information when you register an account, use our services, or interact with our platform. We are committed to safeguarding your privacy and handling your data with transparency and integrity.
raja54 takes data security seriously. Here are the core commitments we make to every Member regarding privacy and data protection.
All data transmitted between your device and raja54 servers is encrypted using industry-standard 256-bit SSL/TLS encryption, protecting your personal and financial information from interception.
raja54 will never sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate your account and comply with legal obligations.
You have the right to access, update, and correct your personal data at any time via your account settings or by contacting our Data Protection Officer at [email protected].
All Member data is stored on secure servers with restricted access, regular backups, and multi-layered security protocols to prevent unauthorized access, data breaches, and data loss.
Personal data is retained only as long as necessary to fulfill legal, regulatory, and operational requirements. Inactive accounts are subject to data deletion after 7 years of inactivity.
raja54 adheres to international data protection standards and Indonesian data privacy regulations, ensuring your rights are protected and your data is handled lawfully.
Important: By registering an account, accessing the raja54 Platform, or using any of our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with our data handling practices, please do not use the Platform.
raja54 ("we", "us", "our", or "the Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes our practices concerning the collection, use, disclosure, and protection of personal data provided by Members (individuals who register an account on the Platform) and visitors to the raja54 website at https://raja54.cam.
This Privacy Policy applies to all personal data processed by raja54 in connection with the provision of betting, casino, live casino, and ancillary services offered via the Platform. This policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy.
For the purposes of applicable data protection laws, raja54 acts as the data controller responsible for determining the purposes and means of processing your personal data. If you have any questions about how we handle your data, please contact our Data Protection Officer using the details provided in Section 14 of this policy.
The data controller responsible for your personal information is raja54, operating under an international gaming license. For data protection inquiries, correspondence should be directed to:
Data Protection Officer
raja54
Email: [email protected]
Subject Line: "Data Protection Inquiry"
Our Data Protection Officer is responsible for overseeing compliance with data protection laws, handling data subject access requests, and investigating data protection concerns raised by Members or visitors to the Platform.
raja54 collects several categories of personal data to provide and improve our services, comply with legal obligations, and ensure the security of the Platform. The types of data we collect include:
3.1 Registration and Account Data
When you create a Member account, we collect the following information:
3.2 Identity Verification (KYC) Data
To comply with Know Your Customer (KYC) and anti-money-laundering (AML) regulations, we collect identity verification documents including:
3.3 Financial and Transaction Data
We collect financial data necessary to process deposits, withdrawals, and account transactions:
3.4 Betting and Gaming Activity Data
We collect data about your use of raja54 services, including:
3.5 Technical and Device Data
When you access the Platform, we automatically collect certain technical information:
3.6 Communications Data
We retain records of communications between you and raja54, including:
raja54 processes your personal data for the following purposes:
4.1 Account Management and Service Provision
4.2 Legal and Regulatory Compliance
4.3 Platform Security and Fraud Prevention
4.4 Customer Support and Communication
4.5 Marketing and Promotional Communications (with consent)
You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by adjusting your communication preferences in your account settings. Opting out of marketing does not affect transactional or account-related communications.
4.6 Platform Improvement and Analytics
4.7 Responsible Gaming Obligations
Under applicable data protection laws, raja54 must have a lawful basis for processing your personal data. We rely on the following legal bases:
raja54 does not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your data with the following categories of recipients for the purposes described below:
6.1 Payment Service Providers
We share limited financial data (name, bank account details, transaction amounts) with payment processors and banks to facilitate deposits and withdrawals. These processors are bound by strict data protection and confidentiality agreements.
6.2 KYC and Identity Verification Providers
We use third-party KYC verification services to authenticate your identity documents and perform AML checks. These providers process your ID documents, proof of address, and biometric data (selfie photo) on our behalf and are contractually obligated to protect your data.
6.3 Game and Software Providers
When you play games from providers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, or Spribe, certain gameplay data (username, bet amounts, game session duration) may be shared with those providers to enable game functionality and comply with their licensing requirements. Your full personal details are not disclosed.
6.4 Customer Support and Communication Tools
We use third-party live chat software and email service providers to deliver customer support. These tools may process your communications data (chat transcripts, support tickets) but are prohibited from using that data for any purpose other than providing support services to raja54.
6.5 Regulatory Authorities and Law Enforcement
We may disclose your personal data to regulatory bodies, gaming commissions, or law enforcement agencies when required by law, in response to a valid legal request, or to investigate suspected fraud, money laundering, or other illegal activity.
6.6 Professional Advisors
We may share data with lawyers, accountants, auditors, and other professional advisors who are bound by confidentiality obligations and assist us in legal, financial, or compliance matters.
6.7 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
All third parties with whom we share data are contractually required to implement appropriate technical and organizational measures to protect your personal information and to process it only for the purposes specified by raja54.
raja54 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use:
Managing Cookies:
Most web browsers allow you to control cookies through their settings. You can configure your browser to block all cookies, accept only first-party cookies, or receive notifications when cookies are set. Note that disabling essential cookies may impair Platform functionality, including the ability to log in or place bets.
For more information on managing cookies in popular browsers, visit:
raja54 employs industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Your Responsibility: While raja54 takes extensive measures to secure your data, you are responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone, and log out of your account when using shared or public devices. If you suspect unauthorized access to your account, contact [email protected] immediately.
raja54 retains your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Specific retention periods vary by data category:
After the applicable retention period expires, personal data is securely deleted or anonymized so that it can no longer be associated with an identifiable individual.
If your account is voluntarily closed, you may request expedited deletion of your data by contacting our Data Protection Officer, subject to legal retention requirements.
Under applicable data protection laws, you have the following rights with respect to your personal data:
10.1 Right of Access
You have the right to request confirmation of whether raja54 is processing your personal data and, if so, to obtain a copy of that data along with information about how it is being used.
10.2 Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data. You can update most of your account information directly via your account settings. For data that cannot be self-edited (e.g., date of birth, legal name), contact [email protected].
10.3 Right to Erasure (Right to be Forgotten)
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent (for data processed on a consent basis). This right is subject to legal retention obligations outlined in Section 9.
10.4 Right to Restriction of Processing
You have the right to request that we temporarily restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing based on legitimate interests.
10.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format (e.g., CSV or JSON) and to transmit that data to another service provider, where technically feasible.
10.6 Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. If you object to marketing, we will cease sending promotional communications immediately.
10.7 Right to Withdraw Consent
Where we process your data based on your consent (e.g., for marketing emails or optional analytics), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
10.8 Right to Lodge a Complaint
If you believe raja54 has violated your data protection rights, you have the right to lodge a complaint with a supervisory authority in your jurisdiction. For Indonesian residents, complaints may be directed to the Ministry of Communication and Informatics (Kominfo) or other relevant data protection authorities.
Exercising Your Rights:
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." We will respond to your request within 30 days and may request additional information to verify your identity before processing the request.
raja54 operates under an international gaming license, and your personal data may be transferred to, stored in, or processed in countries outside Indonesia. These countries may have data protection laws that differ from Indonesian regulations.
When we transfer your data internationally, we ensure appropriate safeguards are in place, including:
By using the Platform and providing your personal data, you acknowledge and consent to such transfers and processing.
raja54 does not knowingly collect or process personal data from individuals under the age of 21. Our services are strictly intended for adults aged 21 and over.
If we become aware that a Member is under 21 years of age, we will immediately suspend the account, void all bets and transactions, and delete all personal data associated with that account. Any funds deposited by an underage individual will be returned to the source account after identity verification.
Report Underage Use: If you suspect that a minor has registered an account on raja54, please report it immediately to [email protected]. We take underage gambling prevention seriously and will investigate all reports promptly.
raja54 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. When we make material changes to this policy, we will notify you by:
The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of the Platform following notification of changes constitutes acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how raja54 handles your personal data, please contact our Data Protection Officer:
Data Protection Officer
raja54
Email: [email protected]
Subject Line: "Privacy Inquiry" or "Data Protection Request"
Response Time: Within 2 hours (WIB, 24/7)
For general customer support inquiries unrelated to data protection, you may also contact us via live chat available 24/7 on the Platform.
End of Privacy Policy. Thank you for trusting raja54 with your personal information. We are committed to handling your data with integrity, transparency, and the highest standards of security.
If you have questions about how we collect, use, or protect your personal information, our Data Protection Officer and customer support team are available 24/7 to assist you. Review our full Terms & Conditions or visit our FAQ for more information.